Privacy Policy

🛡️ Privacy Policy Up & At Em Community Initiative Effective Date: June 6th, 2026 📧 Upatemcommunity@gmail.com 📞 617-308-9878 📍 Boston, Massachusetts & surrounding areas Up & At Em Community Initiative (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining confidentiality for all individuals who engage with our services. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a form, or access our support services. 🤝 Information We Collect We collect only information that you voluntarily provide, including your name, phone number, email address, general location, and any details related to your housing situation, recovery needs, healthcare access, or support requests. We may also collect basic website data such as browser type, device information, and usage activity through cookies or analytics tools to improve website performance and service delivery. 🔐 How We Use Your Information Your information is used solely to: Respond to support requests Provide resource navigation and referrals Schedule appointments (Zoom, phone, or in-person by request) Connect you with community services Improve outreach and service delivery We do not sell, rent, or trade your personal data. 🧭 Confidentiality All personal information is treated with respect and confidentiality. We only share information when: You give consent It is necessary to connect you to services Required by law 🔗 Information Sharing We may share limited information with trusted service providers such as shelters, treatment programs, healthcare providers, and partner organizations strictly for service coordination. We do not share information for advertising or commercial purposes. 🔒 Security We use reasonable safeguards including secure systems, limited access controls, and trusted platforms. While we take precautions, no system is fully secure. 🌐 Mobile Services We operate as a mobile, appointment-based organization using Zoom, phone, email, and scheduled in-person meetings at agreed locations. Users are responsible for using secure devices when sharing sensitive information. ⚖️ Legal Compliance We comply with Massachusetts privacy standards and applicable U.S. federal guidelines for nonprofit and community-based services. Information may be disclosed only if required by law or to protect safety. 👶 Children’s Privacy We do not knowingly collect data from children under 13 without parental or guardian involvement. 📩 Your Rights You may request access, correction, or deletion of your information where legally permitted by contacting us directly. 🍪 Cookies We use cookies and analytics tools to improve website performance. You may disable cookies in your browser settings. 🔄 Updates We may update this policy as needed. Changes will be posted with a revised effective date. ⚖️ Terms & Conditions By using this website or engaging with our services, you agree to the following terms: Up & At Em Community Initiative provides community-based support services including resource navigation, housing assistance guidance, recovery referrals, and peer support. We do not provide emergency medical services, legal representation, or guaranteed placement into housing or treatment programs. All information provided is for support and referral purposes only. Outcomes depend on availability of external services and eligibility requirements. We reserve the right to modify or discontinue services at any time without notice. Users agree not to misuse the website, submit false information, or engage in harmful behavior toward staff or systems. We are not liable for decisions made based on information provided through our services. ⚠️ Liability Waiver (Service Use Disclaimer) By engaging with Up & At Em Community Initiative services, you acknowledge that: Services are voluntary and informational/support-based We do not guarantee placement into housing, treatment, or programs We are not responsible for third-party service outcomes You assume responsibility for decisions made based on guidance provided In-person meetings are scheduled at mutually agreed safe locations You release Up & At Em Community Initiative, its staff, volunteers, and partners from any liability arising from participation in services to the fullest extent permitted by law. 🍪 Cookie Consent Banner (Website Text) We use cookies and analytics tools to improve your experience and understand website usage. By continuing to use this site, you agree to our use of cookies. You may disable cookies in your browser settings at any time. [Accept Cookies] [Learn More] 🔐 Confidentiality Statement (Trust Section for Website) At Up & At Em Community Initiative, your privacy and trust are our priority. All conversations and shared information are treated with respect and confidentiality. We only share information when necessary to connect you to requested services, with your consent, or when required by law. We are committed to providing a safe, non-judgmental space where individuals can seek help, share their situation, and receive support without fear of exposure or misuse of their information.