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RESOURCE & SERVICE NAVIGATION DIRECTORY

ABOUT THIS NAVIGATION HUB

 

Up & At Em Community Initiative functions as a centralized social service navigation bridge for individuals across Massachusetts.

We assist individuals experiencing barriers related to:

  • Housing instability and homelessness

  • Substance use and recovery pathways

  • Mental health treatment access

  • Emergency shelter placement

  • Sober housing and structured recovery living

  • Healthcare and insurance navigation

  • Employment and workforce development

  • Reentry and stabilization services

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This is not a single-service program. It is a cross-system connection point designed to reduce confusion, delays, and access barriers within fragmented social service systems.

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EMERGENCY & CRISIS SUPPORT (24/7)

If you are in immediate crisis:

  • Dial 988 — Suicide & Crisis Lifeline (24/7 mental health support)

  • Dial 911 — Emergency services

  • Dial 211 (Massachusetts Info Line) — Real-time resource navigation

Massachusetts 211 provides statewide access to shelters, food resources, housing assistance, and emergency programs.

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HOUSING & EMERGENCY SHELTER RESOURCES (MASSACHUSETTS)

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State & City Housing Access Systems

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  • Massachusetts Department of Housing and Community Development
    Oversees housing assistance programs, emergency shelter coordination, and statewide housing stabilization services.

  • Boston Public Health Commission
    Provides outreach, shelter placement coordination, and emergency housing support across Boston.

  • South Middlesex Opportunity Council (SMOC)
    Operates coordinated entry systems for emergency housing, transitional housing, and supportive services.

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Emergency Overnight Shelters (Boston Area)

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  • Pine Street Inn — One of the largest shelter providers in New England (men’s and women’s emergency shelter programs)

  • Woods Mullen Shelter — Emergency shelter access for women in Boston

  • Southampton Street Shelter — Emergency shelter access for men in Boston

  • Boston Rescue Mission — Shelter and transitional housing support services

📌 Shelter placement is often coordinated through 2-1-1 Massachusetts or city intake systems.

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HOUSING DATABASES & DIRECTORIES

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These directories include emergency shelters, transitional housing, and supportive housing programs across the state.

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RECOVERY, SUBSTANCE USE & SOBER LIVING RESOURCES

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Statewide Recovery Systems

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  • Massachusetts Bureau of Substance Addiction Services
    State agency overseeing substance use treatment programs, detox placement, and recovery service coordination.

  • Recovery Homes Collaborative
    Network of structured recovery homes focused on long-term sobriety, rehabilitation, and reintegration into community and employment.

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Sober Homes & Recovery Housing (Boston & MA)

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Verified recovery housing directories:

Common providers include structured sober homes, men’s and women’s recovery housing, and peer-supported environments across Greater Boston.

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Examples of Recovery & Sober Living Providers (MA)

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  • Gavin Foundation — Residential treatment, recovery housing, and outpatient services

  • Hope House Boston — Long-term residential recovery programs

  • Victory Programs — Housing stabilization and recovery services

  • Mass General Brigham Addiction Services — Clinical addiction treatment and recovery support

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MENTAL HEALTH SERVICES & CLINICAL CARE

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Statewide Mental Health Systems

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  • Massachusetts Department of Mental Health
    Oversees public mental health services, inpatient and outpatient treatment access, and crisis stabilization programs.

  • Community Behavioral Health Centers (CBHCs)
    Provide walk-in mental health services, psychiatric care, and crisis stabilization across Massachusetts.

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Crisis Mental Health Support

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  • 988 Suicide & Crisis Lifeline (call/text 988)

  • Mobile Crisis Intervention Teams (Massachusetts statewide)

  • Emergency psychiatric evaluation units at major hospitals

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HEALTHCARE & COMMUNITY CLINICS

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  • Community Health Centers (Massachusetts-wide)

  • MassHealth enrollment assistance programs

  • Primary care and urgent care clinics

  • Medication access and prescription assistance programs

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EMPLOYMENT, TRAINING & STABILITY PROGRAMS

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  • Workforce development boards (MassHire system)

  • Job readiness and placement programs

  • Trade certification and vocational training

  • Reentry employment support programs

  • Youth employment initiatives

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CASE NAVIGATION & ADVOCACY SUPPORT (CORE SERVICE)

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Up & At Em Community Initiative provides:

  • Individualized service navigation support

  • Connection to housing, treatment, and healthcare systems

  • Mentorship-based guidance and accountability

  • Coordination between multiple service providers

  • Advocacy support for high-barrier individuals

  • Ongoing stabilization support when capacity allows

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We function as a bridge between individuals and fragmented service systems, ensuring people are not left navigating alone.

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SERVICE AREA

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Primary coverage includes:

  • Boston, MA

  • Revere, MA

  • Lynn, MA

  • Chelsea, MA

  • Everett, MA

  • Greater Massachusetts region

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CONTACT INFORMATION

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Up & At Em Community Initiative
Phone: 617-308-9878
Location: Massachusetts, USA
Social: @Up & At Em Community Initiative

Email: Upatemcommunity@gmail.com 

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CONTINUUM OF CARE: RESIDENTIAL, CLINICAL, AND SUPPORT SERVICES (MASSACHUSETTS)

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Structured Treatment, Housing, and Stabilization Systems Navigation

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This section outlines the continuum of care in Massachusetts, including detox, Clinical Stabilization Services (CSS), Transitional Support Services (TSS), residential treatment, sober homes, and day programs. These services are essential stepping points between crisis, stabilization, and long-term recovery or independence.

Up & At Em Community Initiative helps individuals understand and access these levels of care through referral and navigation support.

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UNDERSTANDING LEVELS OF CARE (MASSACHUSETTS SYSTEM)

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According to the Massachusetts Department of Public Health Bureau of Substance Addiction Services:

  • TSS (Transitional Support Services): Short-term structured residential care following detox to stabilize recovery before longer treatment or housing placement.

  • CSS (Clinical Stabilization Services): 24-hour clinically supported residential care providing observation, counseling, and stabilization after detox.

  • Residential Treatment: Long-term structured care in a supervised environment for individuals needing intensive support.

  • Recovery Homes / Sober Homes: Peer-supported housing focused on recovery maintenance and community reintegration.

  • Day Treatment / Partial Hospitalization (PHP): Structured clinical treatment during the day while living in the community.

Source reference: Massachusetts Department of Public Health, Bureau of Substance Addiction Services

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1. CLINICAL STABILIZATION SERVICES (CSS) & DETOX LEVEL CARE

CSS programs provide 24-hour supervision, clinical support, and stabilization following detoxification.

High Point Treatment Center (CBHC / CSS Services)

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  • Offers behavioral health services including crisis stabilization and addiction treatment pathways

  • Provides connection to detox, residential care, and outpatient programs

  • Multiple locations across Massachusetts

📌 Best for: Step-down care after detox or emergency stabilization needs
📍 Learn more via Massachusetts CBHC system:

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Mass General Brigham / Academic Medical Systems

  • Emergency psychiatric and addiction-related hospital services

  • Access to inpatient stabilization and specialty referrals

📌 Best for: Acute psychiatric or medical stabilization needs
Massachusetts General Hospital

2.7•Hospitals•Open

Website•Directions•(617) 726-2000

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2. RESIDENTIAL TREATMENT PROGRAMS (24-HOUR STRUCTURED CARE)

Residential programs provide longer-term therapeutic environments for individuals needing stabilization beyond detox and CSS.

Spaulding Rehabilitation Hospital

  • Inpatient and outpatient rehabilitation services

  • Medical recovery, physical stabilization, and post-crisis recovery care

  • Strong continuum for individuals transitioning from hospitalization or injury recovery

Spaulding Rehabilitation Hospital

3.6•Rehabilitation Center

Website•Directions•(617) 952-5000

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Gavin Foundation Programs (Boston Area)

  • Residential addiction treatment programs

  • Structured long-term recovery housing and clinical services

  • Includes case management, counseling, and reintegration support

📌 Best for: Structured long-term addiction recovery with clinical oversight
(Part of Boston-area residential treatment network)

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Massachusetts DMH Residential System

  • Operated under Massachusetts Department of Mental Health

  • Serves individuals with serious mental health conditions requiring structured residential care

  • Includes co-occurring mental health + substance use support placements

📌 Access through CBHC referral system or DMH intake

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3. TRANSITIONAL SUPPORT SERVICES (TSS)

TSS programs provide short-term stabilization housing following detox or hospital discharge.

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Key Characteristics:

  • Short-term (typically 2–3 weeks)

  • 24-hour supervision

  • Structured routines, counseling, and case management

  • Bridge to residential treatment, sober housing, or outpatient care

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Major Massachusetts Providers (Network Level):

  • High Point Treatment Center (multiple TSS units)

  • Spectrum Health Systems (statewide programs)

  • Recovery Homes Collaborative member programs

 

📌 Best for: Individuals exiting detox who are not yet stable for independent living

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4. SOBER HOMES / RECOVERY HOMES (MASSACHUSETTS)

Sober homes provide peer-supported, drug- and alcohol-free living environments that promote accountability and structure.

Gavin Foundation – Cushing House / Recovery Housing

  • Structured sober living environment

  • Case management and peer support

  • Residential recovery programming

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Todisco Sober Homes (Lynn, MA)

  • Recovery housing focused on structured sober living

  • Transitional environment for individuals reintegrating into work and community

Todisco Sober Homes

Rehabilitation Center

Website•Directions•(617) 686-6434

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Chelsea’s House (Malden, MA)

  • Halfway house / sober living environment

  • Structured recovery housing with accountability and community reintegration support

Chelsea's House

5.0•Halfway house•Open

Website•Directions•(781) 666-3752

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Statewide Recovery Housing Network

  • Massachusetts Alliance for Sober Housing (MASH) affiliated homes

  • Certified recovery residences with oversight standards

📌 Directory: https://mashsoberhousing.org

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5. DAY PROGRAMS / PARTIAL HOSPITALIZATION (PHP & DAY TREATMENT)

Day programs provide intensive structured treatment during the day while allowing individuals to return home or to sober housing at night.

REVERE ADHC (Adult Day Health / Behavioral Support)

  • Structured daytime support services

  • Health monitoring, counseling, and stabilization support

  • Community-based care model

REVERE ADHC

4.3•Adult day care center•Closed

Website•Directions•(781) 629-1699

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Massachusetts CBHC System (Statewide)

  • Community Behavioral Health Centers provide:

    • Walk-in crisis care

    • Urgent mental health treatment

    • Day stabilization programs

    • Medication management

    • Addiction counseling

📌 CBHC Finder:

6. HOSPITALS & ACUTE CARE ACCESS

Hospitals provide emergency psychiatric stabilization, detox referrals, and inpatient care when needed.

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Key Functions:

  • Emergency psychiatric evaluation

  • Medical detox referrals

  • Inpatient stabilization

  • Crisis intervention

Spaulding Rehabilitation Hospital

3.6•Rehabilitation Center

Website•Directions•(617) 952-5000

Massachusetts General Hospital

2.7•Hospitals•Open

Website•Directions•(617) 726-2000

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HOW UP & AT EM CONNECTS THESE SYSTEMS

Up & At Em Community Initiative helps individuals:

  • Identify appropriate level of care (TSS, CSS, residential, outpatient)

  • Navigate waitlists and intake systems

  • Connect to verified sober homes and recovery housing

  • Access CBHC crisis and walk-in services

  • Bridge gaps between hospital discharge and housing placement

  • Coordinate referrals across multiple providers

We function as a systems navigation bridge across Massachusetts behavioral health, housing, and recovery infrastructure.

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